Shipping policy

Shipping Policy

Shipping Speed

We strive to process and ship orders promptly. Our estimated processing time is 1-2 business days. Once shipped, delivery times vary based on the shipping method selected during checkout. Here are the options:

  1. Standard Shipping (Domestic):

    • Estimated delivery within 3-5 business days.
    • Cost: Calculated at checkout based on location and order weight.
  2. Expedited Shipping (Domestic):

    • Estimated delivery within 1-2 business days.
    • Cost: Calculated at checkout based on location and order weight.
  3. International Shipping:

    • Delivery times vary by destination.
    • Cost: Calculated at checkout based on location and order weight.

Shipping Costs

Shipping costs are calculated based on the total order weight and the selected shipping method. The exact cost will be displayed during checkout.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your package’s progress on our website or directly through the carrier’s website.

Lost or Damaged Items

While we take great care in packaging your order, occasionally items may be lost or damaged during transit. If this happens, please contact our customer support team, and we’ll assist you in resolving the issue.

Questions?

If you have any questions about our shipping policy, feel free to reach out to us via our Contact Us page or email us at cynthiascreativecreations@comcast.net.